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British Airways Asked for Personal User Details on Twitter

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The new GDPR regulations were enforced to restrict companies from collecting and utilizing user data without their consent, and fifty-fifty though information technology's implementation had a rocky first, some companies are clearly messing things up. One such name is British Airways, which recently asked flyers to publicly share their personal data on Twitter.

A security researcher named Mustafa Al-Bassam recently spotted the airline service's blunder when he discovered that the official British Airways' Twitter handle asked users to share information such as passport numbers and full address to address customer service claims.

British Airways Publicly Requested User Data on Twitter to
Prototype courtesy: Twitter/Mustafa Al-Bassam

The intention might announced to be benevolent in nature, simply what is the most baffling aspect of the request is that British Airways asked users to share their details via a tweet, which means all followers of the airline service'southward account can come across the personal details of users who complied with the asking. Even more ironical is the fact that British Airways asked for all that data in the proper name of GDPR compliance, which was enforced in the offset place to safeguard the privacy of users.

The personal information asked for by the airline service included the flyer'due south total proper noun, booking reference, passport number and its decease engagement, final 4 digits of the payment card, billing address, postal code and email address among others. What'southward more, some users even replied to British Airways' request and provided the necessary data via a tweet.

Information technology was just after some public outrage that the British Airways realized the gaffe and started informing users that they can ship the required personal information via a DM, and non publicly through a tweet where information technology tin can be seen past all followers of the business relationship..

Source: https://beebom.com/british-airways-user-data-twitter-gdpr/

Posted by: richardsonandled.blogspot.com

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